* See Our 110% Price Match Promise
* Returns allowed up to 20 Days
* Full Refund for items returned within 14 days
* Store credit only for items returned after 14 days
* Custom or special orders are non-refundable
* Shipping and Handling are non-refundable
* Any item that is not in-stock is a special order
* Any item marked final sale is not returnable
Holiday Return Policy: Items purchased between November 26th through December 25th enjoy an extended return period and may be brought back through January 10th. All other elements of the return policy apply.
You may return any in-stock item for a full refund within fourteen days from the day you receive your item. You may return any in-stock item for store credit within twenty days from the day you receive your item.
Any item returned must not be worn, scratched, custom sized or engraved. Von Bargen’s may at it’s discretion accept returns outside these parameters, but a restocking fee would be applied.
Special order purchases are not returnable. Deposits on layaways or special orders are non-refundable and can only be used as a store credit.
Please mail your item(s) back to Von Bargen’s insured and for security purposes do not write jewelry anywhere on the package, specifically in our name.
Returns may be sent to:
35 South Main St.
Hanover, NH 03755